Services

Your managers and subject matter experts are experts in your business and their fields. I supply solutions that harness their expertise to achieve business results. 

Instructional Design

• Needs analysis
• Program design (including blended learning)
• Workshop design
• Design of training materials for complex technical areas
• Evaluation
• Conference design
• Induction programs
• Graduate development programs

Business Writing

• Policies, procedures and work instructions
  
• Job aids
• Instruction and training manuals

Facilitation

• Business planning workshops
• "Change buy-in" sessions
• MBTI workshops
• Conference planning and coordination

Change Management

• Change project planning
• Communications planning
• Systems implementations and upgrades
• Training, coaching and support for change champions and subject matter experts

Compliance

• Compliance training programs
  
• Policy development
  
• Processes and systems
  

Process improvement

• LMS configuration and roll out - systems include Cornerstone and SAP LSO
  
• Reviewing and enhancing LMS set ups
• Process improvement and reporting enhancements
• Performance management systems